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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Tianzheng products

The group "New Technologies" offers for review the products of the plant Tianzheng: fiber laser marking machines, diode pump laser marking machines, CO2 marking machines, laser printing machines, Pneumatic marking machines, laser welding machines
  • Fiber Laser Marking Machines Tianzheng
    Fiber Laser Marking Machines
    TZ-GX 10W, 30W, TZ-GXSC 20W, 50W, etc.
  • Pump Laser Marking Machines Tianzheng
    Pump Laser Marking Machines
    TZ-DB-BX 10W, 30W, TZ-DB, TZ-DBSC, etc.
  • CO2 Laser Marking Machines Tianzheng
    CO2 Laser Marking Machines
    TZ-CO2, TZ-CO2-BX 10W, 30W, 60W, etc.
  • Pneumatic Marking machines Tianzheng
    Pneumatic Marking machines
    TZ-QD-L, TZ-QD-FL, TZ-QD-G 400W, etc.
  • Laser welding machines Tianzheng
    Laser welding machines
    TZ-LSW 150W, TZ-DQH 200W, 300W, etc.
  • Laser Printing machines Tianzheng
    Laser Printing machines
    TZ-PM 30W, etc.

NEW TECHNOLOGIES GROUP

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